Operations Partner
Reference Material
Operational Strategy Partner for Growth & Scale Stage Leadership Teams
20+ years experience helping local (Central Texas) and international companies transform vision into measurable results—through strategy, execution, and clarity at every level.
Why Work With Me?
You get a partner—not just a consultant. I embed with your team, bring 20+ years' Fortune 100 and SMB experience, and deliver clarity, alignment, and results.
55%
Compound Annual Growth Rate over 4 years
175%
Revenue per Headcount improvement
+15pp
Net Revenue Retention increase
Hands-On Execution
Beyond advice: I drive real-world delivery, not just recommendations. I roll up my sleeves to lead critical initiatives and ensure implementation success.
Flexible Engagement
Project-based or part-time—adapted to your timeline and goals. I work within your budget and organizational structure.
Board-Level Professionalism
Confidential, trusted, and experienced with executive and board audiences. I operate with discretion and strategic insight.
$750M
Managed budgets across multiple initiatives
15+
M&A Integrations
40%
Reduced operational costs through optimized vendor agreements
Why Clarity Matters
Breaking Through Complexity to Achieve Ambitious Goals
I help executive teams break through complexity—so ambitious goals become actionable, measurable, and achieved. My clarity-first approach ensures every plan translates to real outcomes.
With over two decades of experience, I bring a collaborative, embedded approach that focuses on accountability and measurable impact across tech, SaaS, and service industries.
Strategy
(3yr & 1yr)
Goals
(OKRs, BSCs, EOS)
Measure
(KPIs and Business Metrics)
Iterate and Grow
(Prioritize, FOCUS, Execute)
Executive Strategy & Execution Support
I partner with founders and leadership teams to develop strategic plans and drive measurable results. Whether you need executive-level advisory or hands-on leadership of critical initiatives, I adapt to your needs with flexible engagement models.
Strategic Planning
Develop a 3-vision and 1-year strategic plans aligned with your growth stage and market position. Start simple, develop over time. It's not always about revenue. Focus on the core values and objectives of your company.
OKR & KPI Frameworks
Implement tailored measurement systems that track progress and drive accountability across teams. Remove complexity in support of alignment.
Roadmap Execution
Drive implementation and accountability to ensure strategic initiatives translate into tangible outcomes. Outcome delivered through Test & Learn.
Board Presentations
Prepare QBR and Board-level presentations that communicate progress and move the needle on key decisions. Share the right messages with the appropriate audiences.
Meet Bill Higgins
With over two decades leading operational transformation for Fortune 100s and high-growth SMBs, I bring a collaborative, embedded approach. My work spans tech, SaaS, and service industries—always focused on clarity, accountability, and measurable impact.
I've helped leadership teams navigate complex growth challenges, implement scalable systems, and achieve ambitious goals through strategic planning and disciplined execution.
I lead with curiosity, not assumptions or accusations. Building relationships through trust and accountability is core to my personality and beliefs.
Frequently Asked Questions
How do you engage with leadership teams?
I adapt to your needs—advisory, hands-on execution, or a blend. Engagements can be project-based or ongoing, depending on your goals and organizational requirements.
What industries do you work with?
Tech, SaaS, services, and more—my frameworks are tailored to your business. I bring experience across multiple sectors with proven methodologies.
How do you protect confidentiality?
I operate with board-level discretion and trust. All client information and strategic discussions remain completely confidential.
What's the first step?
A complimentary clarity audit or discovery call to understand your goals. We'll discuss your challenges and explore how I can help accelerate your success.
Ready to Accelerate?
If you're in a planning cycle or want to accelerate execution, let's connect for a complimentary operational clarity audit or a quick, no-obligation conversation.
I'll help you identify opportunities to strengthen your strategic planning, improve execution, and drive measurable results across your organization.